General Contact Information:
Sue Arnold, Director of Human Resources
Texas Chiropractic College - 5912 Spencer Hwy TX 77505
281-998-6003, FAX 281-998-5788 or email@example.com
This position has two functions, Campus Visit/Event Coordinator 75% of time and Admission Counselor 25% of time.
ESSENTIAL FUNCTION #1: Campus Visits/Event Coordinator
The Campus Visits/Event Coordinator is responsible for developing, coordinating, and maintaining a Campus Visits/Event program for prospective students, including Homecoming. The Campus Visits/Event program actively encourages College-wide involvement in student enrollment and successfully contributes to the College’s student recruitment and enrollment objectives.
Specific Duties and Responsibilities:
1. Develops and implements the Campus Visits/Event program for prospective student recruitment, including program maintenance and revisions.
2. Schedules Campus Visits/Events covering two trimesters of visits.
3. Coordinates scheduling of rooms and food for all Campus Visits/Events.
4. Coordinates involvement and attendance of faculty, staff, and current students during the Campus Visit/Event.
5. Maintains all correspondence related to Campus Visit/Events with prospective students, hotels, faculty and staff.
6. Coordinates accommodations for Campus Visits/Event participants, as necessary.
7. Consults with outside vendors, services and facilities regarding program related matters.
8. Maintains program supplies, initiates purchase or production of program supplies, as needed.
9. Recommends programs and initiatives for student recruitment.
10. Participates in department planning and implementation of applicable goals and objectives.
11. Assists the Associate Director of Admissions and performs other duties as assigned.
ESSENTIAL FUNCTION #2: Admission Counselor
The role of the Admission Counselor is to recruit, counsel and enroll new students into Texas Chiropractic College Doctor of Chiropractic Program. Admission counselors work with prospective students regarding career choice, chiropractic profession information, prerequisite requirements and TCC academic program as well as other questions pertaining to the college and campus life.
1. Prospective Student Interaction
- Demonstrate the ability to Counsel prospective students regarding career choice, chiropractic information, course work, and other questions pertaining to the college and campus life.
- Provide current information and counsel to prospective students on surrounding Houston/Pasadena Community (employment, schools, healthcare, banking and neighborhood locations) to all prospective students.
- Monitor and place follow up phone calls to hot inquiries, making sure calls are made within 24 hours of receiving the name.
- Provide “walk-in” and “phone-in” inquiries with accurate student information.
- Document all referrals to Financial Aid, Student Services or other appropriate departments.
- Inform prospective students on the status of enrollment such as receipt of admissions items and documents.
- Host individual appointments with prospective students via phone or in person.
- Demonstrate the ability to organize and link prospective students with a current student that shares the same interest and/or are from the same region of the country.
- Collect and verify financial statements and Chiropractic Association letters for International students.
- Invite accepted student to experience TCC directly by organizing opportunities to sit in on classes or special speaking engagements i.e.: Homecoming.
2. Counselor Processes and Procedures
- Demonstrate the ability to perform unofficial transcript evaluations.
- Maintain required documentation in EMAS.
- Record daily interest level of each inquiry into the computer tracking database.
- Defer and deactivate applicants, as needed utilizing appropriate documentation.
- Follow all department processes for phone contacts
- Track progress of applicant through receipt of required documents.
- Organize and conduct campus tours when necessary.
- Initiate and prepare Advance Standing documentation for transfer students.
- Analyze and document timely collection of applicable fees for programs, such as application fee and tuition deposit.
- Demonstrate the ability to provide and process the special needs of any applicant or student.
3. Recruitment Activity Participation
- Attend and participate in New Student Orientation
- Attend all scheduled recruiting events.
- Attend and contribute to any of the following events:
- Career Fairs
- Career Days
- Campus Visits/Event
- Other assigned departmental activities.
4. General Service and Performance Standards
- Conduct self in a professional manner omitting language that may be perceived as offensive.
- Present self in a professional manner adhering to the dress code established by the college.
- Attend all staff and committee meetings on time.
- Accept new assignments and contribute to all department and committee objectives.
- Demonstrate good time management by following through on assignments or requests in a timely manner or providing notification within 24 hours on any assignment delays.
- Meet weekly to update Associate Director of Admissions /Dean on all factors affecting job performance.
- Update weekly during Counselor meetings prospective student status for current active terms.
- Demonstrate the ability to accept and implement feedback from Associate Director of Admissions /Dean and staff.
5. TCC Knowledge and Selling Skills
- Ability to explain the basic principles of the Chiropractic profession, as well as the history and philosophical principles of Texas Chiropractic College.
- Demonstrate the ability to sell benefits and features of a Texas Chiropractic College education.
- Ability to demonstrate the proper phone etiquette when speaking with a prospective student or staff member.
- Communicate verbally and in writing with other Admission personnel on student information.
- Demonstrate the ability to organize and contact key alumni for selling support.
- Ability to assess recruitment efforts and determine appropriateness of future activity for Counselor travel.
6. Applicant File and Adviser Documentation
- Please see attached Counselor File Review Matrix.
EXPERIENCE, EDUCATION, AND TRAINING:
Bachelor’s Degree or equivalent in a related field and a minimum one year of related work experience.
Excellent interpersonal communication skills.
Ability to speak to prospective students in both large group setting and small group settings.
Basic knowledge of word processing and spreadsheet software and general computer applications.
Strong organizational skills are necessary.
Current driver’s license.
Position requires variable hours, with occasional weekend and evening work at times. Position also includes 25% travel.
PHYSICAL AND MENTAL REQUIREMENTS:
Speaking, listening and walking around the campus to give tours. Extended periods of time spent working on a computer. Ability to lift 50 pounds, i.e.; luggage and TCC promotional materials and banners. General, verbal, and numerical.
The faculty member must possess the ability to provide instruction and assessment in the area of Active Care and Rehabilitation and Diagnosis (specifically Orthopedics). Faculty members are expected teach within their appropriate division and department and participate in committees as assigned and adhere to the TCC Faculty Handbook and institutional policies.
EXPERIENCE, EDUCATION AND TRAINING:
Ability to handle the time requirements and pressures related to teaching, service, scholarship, and student interactions.
This position is primarily responsible for the performing a variety of functions which involve the activities of the department, ensuring all State Board applications are filled out & mailed in a timely manner to meet all deadlines for each State Board, performing assignments that may be complex and technical in nature, performing computer work, preparing accounts payable, preparing department travel arrangements, answering incoming calls, maintaining mailing lists, and preparing mailings.
Core duties and responsibilities include the following: (0ther duties may be assigned.)
1. Enters classes and mailings and assists in development of promotional material.
2. Maintains attendance sheets for seminars.
3. Submits application to State Boards for approval of license renewal seminars.
4. Assists in the development of postgraduate coursework and scheduling of classes as well as any travel arrangements or other planning needed for instructors or staff.
5. Maintains records for all regulatory agencies.
6. Responsible for accounts receivable, invoicing.
7. Responsible for interdepartmental memos, letters to Doctors, and special reports for department.
8. Maintains files for correspondence, matriculation, board of examiners letters and all other mail to and from department.
9. Answers incoming calls, responds to inquiries concerning seminars, makes phone calls to doctors, vendors and other parties regarding postgraduate seminars, scheduling, planning and tracking portions of events and other information pertaining to postgraduate.
10. Promotes a positive customer service environment at all times.
11. Interacts as a team member but is able to act independently when a situation needs a quick response.
12. Support Texas Chiropractic Strategic Plan; represent the Postgraduate Department by participating in college activities and events.
BUSINESS RELATED CONTACTS:
There will be frequent communication with State board personnel, Sponsored class representatives and their instructors, instructors for own programs.
EXPERIENCE, EDUCATION AND TRAINING:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum education: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor’s Degree preferred.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours fluctuate somewhat and there is some weekend work (approximately 1-2 times per month).
PHYSICAL & MENTAL REQUIREMENTS:
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision.
The Reference & Information Literacy Librarian provides in-depth reference assistance to faculty and students using both electronic and print resources, and collaborates with faculty to support research projects and grants. He/she works directly with the Director of Library Services (DLS) to design and implement appropriate programs and initiatives that integrate information literacy across the College curriculum; to develop corresponding policies, procedures and assessment tools; and to assist in teaching a required course on information literacy for the health sciences. He/she markets and promotes library services, and evaluates new and emerging technologies and resources for incorporation into service delivery.
EXPERIENCE, EDUCATION AND TRAINING:
May be required to work late or on weekends; may be required to open or close library in absence of Circulation Assistant.
PHYSICAL & MENTAL REQUIREMENTS:
Extended periods of time working on a computer
WORKPLACE ENVIRONMENTAL CONDITIONS:
Standard office conditions; numerous interruptions